Return & Refund Policy
Our return policy lasts for 30 days from the date of receiving your item. To initiate a return, your item must be in its original packaging, unworn or unused, with tags still attached. Proof of purchase is required.
To start the return process, please contact us at touch@dropskizzle.com. Once your return is approved, we will provide you with a return shipping label and instructions for sending the package back to us. Please note that returns without prior authorization will not be accepted.
For any further inquiries regarding returns, feel free to reach out to us at touch@dropskizzle.com. We are here to assist you.
Damages and issues
Inspect your order upon delivery and reach out to us immediately if you encounter any issues such as defects, damage, or incorrect items. We will assess the situation and take appropriate measures to rectify the problem and ensure your satisfaction.
Non-returnable exceptions
Regrettably, sale items and gift cards are non-returnable.
Exchanges
For a prompt and efficient process, we recommend returning the item you have and placing a separate order for the desired item. This is the quickest way to ensure you receive the item you want.
Refunds
Once we have received and inspected your return, we will notify you regarding the approval status of your refund. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and reflect the refund in your account.